The customer acknowledges having knowledge of the general conditions of sale of EXTROM sa (below).
However, the following special conditions apply to orders entrusted to us via our internet platform and are intended more specifically for non-professional customers.
General conditions of sale and delivery
1.1. The general conditions listed below apply to any order that is given to us and to any offer or delivery from our services. The buyer is supposed to know the terms of sale and delivery.
Any order implies on the part of the buyer the acceptance of the general conditions. The execution of the order is subject to these general conditions of SA EXTROM, to the express exclusion of the buyer’s general conditions, even if these are communicated subsequently. Any deviation from the general conditions will only be enforceable against EXTROM SA in the event of written and explicit acceptance by EXTROM SA.
The indications concerning weight, volume, power, price and other data, included in the catalog, in brochures or in offers are given only as an indication. They only become binding in the event of a written and express agreement concerning these data. Technical changes are possible. In the event of a change of shape or color, following a modernization or an evolution of the goods, we deliver the most recent model.
The goods are delivered in the packaging unit specified by us.The technical indications included in the most recent catalog cancel and replace all previous publications. These general conditions shall prevail over all other general conditions or older general conditions of SA EXTROM.
We are not responsible for any printing errors.
The order and the sales contract are exclusively subject to Belgian law, to the general conditions attached to this and, where applicable, to the special conditions provided on the front.
1.2. SA EXTROM reserves the right to refuse an order or to stop its execution for reasons of its own. In this case, the agent will not be able to assert any right to compensation and the order will be canceled. goods already delivered will nevertheless be invoiced. In the event that commercial or administrative concessions are withdrawn from SA EXTROM, the order will be canceled. The goods already delivered will nevertheless be invoiced.
All the facts of the prince and the circumstances such as the strike, the lock-out, the fire, the flood, the shortage of material or means of transport, the breakdown of machinery, etc … are to be considered as assumptions of “foreign cause” or “force majeure” when they have the effect of making impossible, delaying or making delivery difficult. SA EXTROM will have to establish neither the unpredictability and irresistibility of the circumstance, nor the impossibility of performance of the contract. However, EXTROM reserves the right to extend the period of execution of the contract by a period equal to the duration of the foreign cause or force majeure or to terminate the contract without obligation or liability on its part if these facts may compromise the execution of the order according to the terms provided.
1.3. Any cancellation of an order on the part of the buyer must be established in writing. It is only valid with written acceptance by SA EXTROM.
In the event of cancellation of a special manufacturing order, the buyer is liable for the full price of the order.